This Prestashop module comes with an amazing functionality with which admin and customer ( buyer ) can have direct communication between each other anytime. The buyer and the admin can quickly chat with each other very conveniently and without refreshing the page. The chat option is available on the every page of the website. Once the Buyer have sent a message to the Admin then he can message the buyer from the back office. Buyer can now easily ask questions to admin about any product and get his answers quickly and directly from admin.
Features
- Buyer can initiate the chat with admin, whether the admin is showing online or offline.
- Buyer need to login to initiate chat with the Admin.
- Admin can respond to many buyers simultaneously.
- Buyers can also respond to Admin simultaneously.
- If the Admin is offline, then Buyer can send the message and all the messages can be seen in the green colour as unread in the next time when Admin is online.
- The chat option available on website shows if the Admin is online or not. It shows a green sign, means Admin is online.
- Admin can respond to the chat messages when the Buyer is online or offline ( both cases ).
- An easy side menu is available to see the chat list for the Admin.
- Admin can view or delete chats between Admin and Buyer.
- Now Buyer and Admin can have direct communication.
- Multiple chat can be done at a single time by the Admin.
Installation
You can start the installation of Admin Buyer Chat Module.
- Go to back office > Module Catalog
- Click Upload a module and then upload the zip file
- Search “Admin Buyer Chat” in module search box then go to module and click on install.
Configuration
Once the module has been installed successfully, admin need to configure the module
Frontend
Once the module is installed successfully from the Back office, a new Chat icon can be seen in the Frontend.
Backend
Admin can keep a track of all the chat conversations that were happening between him and Buyer. Admin can view the chat conversations in back office under ADMIN BUYER CHAT > List section.
This is how the Admin Buyer Chat module works. It’s a very useful module which provides one-to-one communication between the Buyer and the Admin.
Support
For any kind of technical assistance, just mail us at sales@codeeshop.com
You can check our website for other Prestashop Modules CodeEshop
